Mass Flow Dominican Barber Shop Info
Amenities
Accessibility
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Wheelchair accessible parking lot
Best PlaceJuice Reviews
Julio is my barber. He always listens to what I want and provides excellent services. He's very skilled when it comes to designs and women's hair.
I sincerely would like to thank Rick the barber for taking my son. I pull their hours of operation from Google and its said close at 8. Now I get there and it's like 6pm. We sit down and wait for maybe 10 mins before another barber come over to tell me they're close. I was taken back because their hours were until 8pm. He never explained why they were close even with the door opened. I had to negotiate with him to take one of my kids. That's when he ask the barber Rick if he would take me and he said yes. Now it's 4 days before school open. So I was panicking. Rick took my baby and did an old school job on his head. You can see for yourself how attentive he was. Please excuse him, he said he wish he knew I was going to take photos he would have been ready. Lol, sir you showed you work in my son hair so your attire or lack there of is something I can look past. For the other barbers, I will not give them any of my service. They choose to close thier shop so they can sit in the chair and get their hair cut. Now I know everyone tune their business how ever they choose but this is completely unprofessional. If you want to get your hair cut the weekend before school open. They could have closed the shop and put a sign up but they felt it was ok to conduct personal business during business hours. I wish them well but Rick is the only reason I would return.
Only spot for me to get the closest shave and a haircut. Awesome crew there
Good quality, fast service, multiple choices of barbers, and convenient location
I went into this establishment on 10/21 and was told they were closed though the door was still open.
I went there again on 10/22 and was told all of the available barbers weren't taking anymore customers.
There are several barbers in a small cramped room and they weren't very friendly.
It's not a place where I'd take my children. It seems a place for the younger hip-hop type generation.
Not a place to patronize if customer service is important to you.
The barbers here are no nonsense. They focus on finer details and confirm with you in terms of what you need or suggest what works better for your face/ style quotient. I will like to visit them often.
Want to give a special mention to Carlos for his brilliant efforts. Gave me an exact hairstyle I needed.
My brother is disabled. Took him to this shop for a cut. My brother was ignored for over an hour. I asked each of the four barbers about availability, they each stated they had 4 people ahead of my brother. I observed 3 of these customers being put in front of my brother. This barbershop is specifically dedicated to the crowd of 30 and under. The barbers communicate to each other specifically in Spanish witch is rude behavior being that you have customers who speak English. Customer service should be taught to the barbers about dealing with a diverse group of customers. Better customer service is sorely needed at this shop. I will not be returning again.
Best barber shop in Richmond. Fair price, great environment, and impeccable skill.
I was stationed at Ft. Lee for 4 months, and every haircut here outdid anything else in the area.
Every barber in the shop has cut hair for decades- Charlin is the best.
Quick Facts About Mass Flow Dominican Barber Shop
Mass Flow Dominican Barber Shop has several strengths that make it a popular choice for many customers. Firstly, Julio, one of the barbers at the shop, is highly skilled and attentive. Customers appreciate that he listens to their needs and delivers excellent services. His expertise in designs and women's hair also sets him apart from other barbers.
Another strength of the Mass Flow Dominican Barber Shop is the quality of their services. Customers frequently comment on the good quality of haircuts and shaves they receive at the shop. The barbers focus on finer details and take the time to confirm with the customers about their desired style or haircut, ensuring customer satisfaction. Additionally, the crew at the shop is highly skilled and experienced, with many of the barbers having decades of experience cutting hair.
Convenience is another strength of the Mass Flow Dominican Barber Shop. It is located in a convenient location, making it easily accessible for customers. The fast service also appeals to customers who are looking for quick haircuts or shaves. The shop offers multiple choices of barbers, allowing customers to choose the barber they prefer based on their style or expertise.
Furthermore, the shop is known for their fair prices. Many customers appreciate the affordability of the services provided, making it an attractive option for those on a budget. The shop also creates a great environment for customers, with a friendly and welcoming atmosphere.
However, there are also several weaknesses that have been mentioned by some customers. One recurring complaint is regarding the shop's inconsistent hours of operation. Some customers have arrived at the shop only to find out that they were closed, despite the door being open. This lack of communication and adherence to stated hours can be frustrating for customers who rely on accurate information.
Another weakness mentioned by some customers is the lack of customer service. There have been instances where customers have felt ignored or mistreated by the barbers. Some customers have also observed that the barbers prioritize certain customers over others, leading to feelings of inequality and unfairness. Additionally, the shop has been described as catering primarily to a younger, hip-hop type generation, which may not be appealing to customers looking for a more traditional or family-friendly atmosphere.
Lastly, language barriers have been pointed out as a weakness by some customers. The fact that the barbers communicate primarily in Spanish can be deemed as rude and exclusionary towards English-speaking customers. Better customer service training that emphasizes sensitivity to diverse customer needs and communication skills could help address this weakness.
In conclusion, Mass Flow Dominican Barber Shop has several strengths such as skilled barbers, good quality services, fast service, multiple barbers to choose from, and a convenient location. However, there are also weaknesses regarding inconsistent hours of operation, lack of customer service, a perceived focus on a specific demographic, and language barriers. Addressing these weaknesses could improve the overall customer experience and potentially attract a wider range of customers.
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Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 08:00 PM |
| Saturday | 09:00 AM - 08:00 PM |
| Sunday | 08:15 AM - 06:15 PM |
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